Step 1 : Click LOGIN/REGISTER on the top right hand bar
Step 2 : You can choose to register either via Facebook, Google or by manually filling in all of the details. Click REGISTER and rest assured, all your details will be kept private
Step 3 : This completes your registration. You will receive an email confirmation along with a cash voucher (if you opted to subscribe to PTT Outdoor) to get you started!
Welcome to the PTT Outdoor family!
If you have any questions, kindly please contact our friendly customer service here.
Office Hours are from 9am – 6pm (Monday to Friday) , excluding Public Holidays
Step 1 : Proceed to your account by hovering over MY ACCOUNT (or click the DASHBOARD) and clicking on ADDRESS BOOK
Step 2 : If you wished to edit your current address, click the EDIT. If you wish to add your new address, click the ADD NEW SHIPPING ADDRESS
Note: Adding the new shipping address will not replace the current address unless you click the MAKE PRIMARY button, you still can change your primary address repeatedly in here
Step 1 : Proceed to your account by hovering over MY ACCOUNT (or click the DASHBOARD) and clicking on ACCOUNT DETAILS
Step 2 : Please fill in the field required, then click SAVE CHANGES
Step 3 : You will received a notification that your account details have been changed successfully. You may want to logout or refresh the page and login back to your account by using the new password
If you still have questions about your account, kindly please contact our friendly customer service here.
Office Hours are from 9am – 6pm (Monday to Friday) , excluding Public Holidays
Step 1 : Proceed to your account by hovering over MY ACCOUNT and clicking on PTT REWARD POINTS
Step 2 : View available information. Points can be earned by purchasing items via our website. Points also can be earned by login to our website daily
For every RM1 spent at PTT Outdoor, you will get 10 points!
To Redeem:
For every 200 points, you can redeem RM1 off your item!
Your reward points will be valid for a total of 3 months beginning from the time they appeared in your account.
If you still have any more questions, kindly please contact our friendly customer service here.
Office Hours are from 9am – 6pm (Monday to Friday) , excluding Public Holidays
Step 1 : Proceed to your checkout page by clicking VIEW CART button on top right of your screen
Step 2 : Enter the amount of points you wish to redeem and click REDEEM POINTS. That’s all!
For every RM1 spent at PTT Outdoor, you will get 10 points!
To Redeem:
For every 200 points, you can redeem RM1 off your item!
Unfortunately, no. All your reward points cannot be converted into cash. But you can still checkout as usual including with a coupon code (if applicable).
If you still have questions, kindly please contact our friendly customer service here.
Office Hours are from 9am – 6pm (Monday to Friday) , excluding Public Holidays
Absolutely, yes! But please note that the reward points you earn will be based on the final purchase amount after discount.
For example, if your purchase total was RM100 and you applied a promotional code “RM10 OFF”, you will only earn the discounted amount, i.e. RM90 (900 reward points).
If you still have questions, kindly please contact our friendly customer service here.
Office Hours are from 9am – 6pm (Monday to Friday) , excluding Public Holidays
Once your items are returned, we will add your reward points according to the price of returned product.
For example: If your purchase total was RM100, you will receive 1000 reward points. However, if you returned an item worth RM30 (exclude shipping fee), only 300 reward points will be added back to your account.
If you have any questions about the reward points or on how to return your item to us, kindly please contact us here.
For every RM1 spent at PTT Outdoor, you will get 10 points!
To Redeem:
For every 200 points, you can redeem RM1 off your item!
Using voucher codes to enjoy savings is as easy as 1 and 2!
Select your preferred platform below and read on to know more on how to use a voucher code. Do note that you can use only one voucher code per order. So do save your codes for your next purchases!
Step 1 : After selecting your item for purchase, proceed to checkout by hovering over CART and click on CHECKOUT
Step 2 : Once you have filled in your promo code, click on APPLY COUPON
Promo code cannot be applied to an order once the order has been confirmed
PTT Outdoor will not guarantee the availability of items until the checkout process is completed with payment.
If you have any questions regarding the stock availability, kindly please contact our friendly customer service here.
Office Hours are from 9am – 6pm (Monday to Friday) , excluding Public Holidays
One of the great things about shopping on PTT Outdoor is that we offer you a diverse selection of payment options!
Purchase your orders using any of the following payment methods (select one):
- My Points
- Visa / MasterCard Debit Cards
- Visa / MasterCard Credit Cards
- Online Banking
- PayPal
Note: Please contact our admins if you need our bank account number
My Points :
”My Points’ is a feature on PTT Outdoor that allows you to accumulate store points that can be used to pay for your PTT Outdoor purchases. Your Points balance will be shown on the “Account” tab once you are logged in. You can also track your transaction history and credit validity period.
*As our valued customer, you typically have 2 months from the date of disbursement of My Points to use them. If left unused past the expiration date, they will automatically be removed from your account – so don’t forget to shop! Any balance of store credits will automatically be applied on your next purchase at check out. You can view your points details and exact expiration date in a table under “My Points”.*
Online banking :
Online banking is a service provided by iPay88. It is an Internet Payment Switching Gateway through credit card, internet banking (or e-debit) & electronic wallet (e-wallet), developed by Mobile88.Com Sdn. Bhd.
It is the same Online Payment Gateway System currently provided by many licensed Financial Institutions. For that reason, you can be certain of iPay88’s security. iPay88 also complies with PCI Data Security Standard and Malaysia Payment System Act. Find out more about iPay88 here.
IPay88 – Affiliate Banks Include:
- CIMB Clicks
- Maybank2u
- RHBNow
- AmBank
- Hong Leong Bank
- PBe Bank
Paypal :
PayPal is a payment method for online purchases that allows users to send and receive money online. PayPal offers a fast, safe and easy method of payment without disclosing your credit card or other financial information to the merchant. You can sign up for a PayPal account by going here to create your PayPal account.
Unfortunately, we are not in a position to assist with PayPal account problems. Please contact PayPal customer service. Please note that payment(s) will be deducted from your PayPal account immediately after completing your purchase.
For more information, visit PayPal
Payment Security
At PTT Outdoor, we have several security measures in place to safeguard your data and payment details.
1. Credit card Information Storage :
All credit card information are securely encrypted and stored with our gateway Cybersource, which is a subordinate company by VISA. This gives a second layer of protection for customers credit card information.
2. CVV Verification :
When you submit your credit card information, including CVV, our job is to encrypt the info and security transmit to issuers for payment verification and approval. However, verification of the CVV is totally upon issuer’s decision. However, we can help to raise the concern to issuers.
Thanks for shopping at PTT OUTDOOR.
If you are not entirely satisfied with your purchase, we’re here to help.
If you have any questions regarding your order, kindly please contact our friendly customer service here.
Office Hours are from 9am – 6pm (Monday to Friday) , excluding Public Holidays