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Frequently Asked Question (FAQ)

How much do I have to pay for delivery?

We offer FREE DELIVERY for any orders within Malaysia, so no, you don’t have to pay extra for delivery charges

How long before I get my items?

We typically ask for 1 – 2 business days for our team to pack & ship your full order. However, during promotional holiday weeks, your order will ship within 5 business days.

Will my items be packed gracefully?

Gracefully is an understatement. We ensure that the items ordered are packed in the most perfect manner and make sure that we always deliver out as soon as we can so that you, our customers, can enjoy your purchase.

What are the payment methods available?

Our website accepts both Visa and Mastercard credit cards as well as all online banking transactions as well.

Where can I COD?

We are an online store that only use postage but if you really need to COD with us, you can drop by our warehouse which is right beside Maybank Pasir Puteh, Ipoh