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RM19.00 RM14.90
Weight | N/A |
---|---|
Dimensions | N/A |
Please Select Colour | Blue, Grey, Pink |
You should received the order confirmation in your email
Psst! Please check your spam folder as well
Enjoy the box of happiness right away!
Psst! Spread the happiness in here
If you have more questions, feel free to explore our Help Centre.
We want you to love your PTT Outdoor experience, so we offer returns on most* orders within 7 days of receiving order (excluding final sale items).
Returned items must be:
Items that are not in sellable condition because they have been worn or items damaged due to improper use will not be accepted for return or exchange.
Oh yeah - proof of purchase is required for all returns or exchanges. A receipt, packing slip, printed copy of your order confirmation email, or anything referencing your order number will work.
Exceptions for Return, Refund and Exchange
We do not accept any returns for the following:
Orders Containing a Free Gift
Anytime you return an order that comes with a free gift, you must also return the free gift. Yup, we call take-backs. If we don't receive it back, we will deduct the retail value of the gift from your refund.
How Do I Make a Return
To start your return, simply email us at [email protected] or WhatsApp us at +601136017811 with the following:
Our customer service will advise the next steps - whether an exchange or refund is eligible.
Securely pack the item(s) with a label “RETURN” and address the package to:
Attn: PTT Outdoor Return Department
107, Jalan Chung Ah Ming,
31650 Ipoh, Perak
*Important: Any package that’s returned to us without prior notice will not be entertained and not eligible for any refunds or exchange. All return requests should be submitted via email or WhatsApp.
We offer full or partial refunds for the following cases:
We do not offer refunds for incorrect sizing, wrongly order or change of mind.
Good(s) are sold upon confirmation. Return of product(s) due to defects or incorrect item is only acceptable when the issue is raised to PTT Outdoor team within 7 days of receiving order.
Refunds will credited to the original payment method or of store credits into your PTT Outdoor Member Account. If your order contains PTT Reward Points, the used portion of Reward Points will be credited to your account first. Any remaining credit will then be distributed to the original payment method.
Refund Lead Times
Refund Method | Lead Time | |
Store Credits | 1 - 2 working days lead time | |
Credit/Debit Cards | 1 - 2 working days processing lead time
+ 7 - 14 working days for the refund to be reflected on customer’s account
*For some banks, the amount will only reflect on next billing statement |
|
GrabPay | 1 - 2 working days processing lead time
+ 7 - 14 working days for the refund to be reflected in your GrabPay account |
|
Touch N Go | 1 - 2 working days processing lead time
+ 7 - 14 working days for the refund to be reflected in your TNG account |
|
MobyPay | 1 - 2 working days processing lead time
+ 7 - 14 working days for the refund to be reflected in your MobyPay account |
|
Bank Transfer & FPX | 1 - 5 working days processing lead time (Processed every Friday)
+ 3 - 5 working days to reflect on your bank account |
Some things to note:
* Standard Faulty/Damaged Product Warranty Coverage
The warranty does not cover any defect/damaged in the product arising from:
You should received the order confirmation in your email
You should received your parcel in 3-10 days
Enjoy the happiness!
Psst! Spread the happiness in here
If you have more questions, feel free to explore our Help Centre.
We want you to love your PTT Outdoor experience, so we offer returns on most* orders within 7 days of receiving order (excluding final sale items).
Returned items must be:
Items that are not in sellable condition because they have been worn or items damaged due to improper use will not be accepted for return or exchange.
Oh yeah - proof of purchase is required for all returns or exchanges. A receipt, packing slip, printed copy of your order confirmation email, or anything referencing your order number will work.
Exceptions for Return, Refund and Exchange
We do not accept any returns for the following:
Orders Containing a Free Gift
Anytime you return an order that comes with a free gift, you must also return the free gift. Yup, we call take-backs. If we don't receive it back, we will deduct the retail value of the gift from your refund.
How Do I Make a Return
To start your return, simply email us at [email protected] or WhatsApp us at +601136017811 with the following:
Our customer service will advise the next steps - whether an exchange or refund is eligible.
Securely pack the item(s) with a label “RETURN” and address the package to:
Attn: PTT Outdoor Return Department
107, Jalan Chung Ah Ming,
31650 Ipoh, Perak
*Important: Any package that’s returned to us without prior notice will not be entertained and not eligible for any refunds or exchange. All return requests should be submitted via email or WhatsApp.
We offer full or partial refunds for the following cases:
We do not offer refunds for incorrect sizing, wrongly order or change of mind.
Good(s) are sold upon confirmation. Return of product(s) due to defects or incorrect item is only acceptable when the issue is raised to PTT Outdoor team within 7 days of receiving order.
Refunds will credited to the original payment method or of store credits into your PTT Outdoor Member Account. If your order contains PTT Reward Points, the used portion of Reward Points will be credited to your account first. Any remaining credit will then be distributed to the original payment method.
Refund Lead Times
Refund Method | Lead Time | |
Store Credits | 1 - 2 working days lead time | |
Credit/Debit Cards | 1 - 2 working days processing lead time
+ 7 - 14 working days for the refund to be reflected on customer’s account
*For some banks, the amount will only reflect on next billing statement |
|
GrabPay | 1 - 2 working days processing lead time
+ 7 - 14 working days for the refund to be reflected in your GrabPay account |
|
Touch N Go | 1 - 2 working days processing lead time
+ 7 - 14 working days for the refund to be reflected in your TNG account |
|
MobyPay | 1 - 2 working days processing lead time
+ 7 - 14 working days for the refund to be reflected in your MobyPay account |
|
Bank Transfer & FPX | 1 - 5 working days processing lead time (Processed every Friday)
+ 3 - 5 working days to reflect on your bank account |
Some things to note:
* Standard Faulty/Damaged Product Warranty Coverage
The warranty does not cover any defect/damaged in the product arising from:
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There is no more important thing than making you happy...
Join our lovely customers spread their love in here
With more than 6000+ honest reviews from Satisfied Customers worldwide, you can be assured that the PTT Outdoor experience is one that you will adore. We always stand by our mantra: Exceptional Customer Service and our customers satisfaction is the perfect testament to that.
Good product. I am pleased with my purchase. Satisfied with your shipping too. Thank you.
Fast delivery...keep the performance
Functionality: Fully satisfied with the item can be used as described
Quality: Received in good condition, trusted seller
Very comfortable, durable, lightweight and convenient must-have item for every camping enthusiast. Highly recommended!! Thank you PTT Outdoor!
Works very well in diffusing light. Now our eyes won't be blinded by looking at the direct LED. The soft material makes it super portable to pack and carry around. Works very well with camera flashlights as well. Value for money. Highly recommended to everyone.
Very portable due to compact size. Very convenient due to built in pump. Very comfortable due to it's thickness. Value for money. Highly recommended to everyone.
satisfy
Best...besar, luas,x panas. Jiran camping sebelah2 dtg tanya pasal shelter ni.
Dapat, good and firm pillow.
And good and quick service
Fast delivery. Item in good condition.
All items received in good condition. Good product quality. Will recommended to friends.
Already tested, all ok, and can't wait to use it for our next camping trip
All items received in good condition. Good product quality. Will recommended to friends.
All items received in good condition. Good product quality. Will recommended to friends.
All items received in good condition. Good product quality. Will recommended to friends.
Barang berkulaliti, tahan lasak dan sangat berbaloi utk dimiliki dgn harga yg amat berpatutan.
Received in good condition. Good value for money.
Very satisfied with the products. Easy to bring for travel as it is foldable.
Luminate is very bright. Got a few light modes.
Silicone bowl can be used for both hot and cold temperature.
Stove is adjustable, it can precisely controls the flame.
Yo, just wanna say that i got the cabin tent and kaiju were solid and kept us dry when it started raining. the sleeping bag was cozy and kept me warm even when the temperature dropped. The stove and spider camping stove were easy to use and cooked up some mean meals. oh ya about torchlight was bright and helped us navigate in the dark, utensils and silicon bowl were clutch when it came to eating. highly recommend this gear to any fellow campers out there!
Very cute and convenient to bring travel, used as holder and can put hot soup or maggie